CUSTOMER INFORMATION
Terms & Conditions
These terms explain how AKISS handles product availability, orders, pricing, payments, delivery, collection and returns. An enquiry is not considered a confirmed order until the details have been agreed with our team.
Using the catalogue
The online catalogue shows a selection of automotive parts available through AKISS. It does not represent live stock levels, fixed prices or a complete vehicle-fitment database.
Product information and fitment
Product information is provided to help customers identify parts. Where necessary, customers should confirm the part number, vehicle details and compatibility with AKISS before purchase.
Price and availability
Prices and availability are confirmed directly with AKISS before an order is completed.
Orders and enquiries
Submitting an enquiry through the website, phone or WhatsApp does not by itself create a confirmed order. Order details must first be agreed with the AKISS team.
Payments
Payment arrangements are confirmed directly with AKISS when an order is agreed. The website does not collect card numbers, Mobile Money PINs, one-time passwords or banking credentials.
Delivery and collection
Collection and delivery arrangements are agreed directly with AKISS. Any applicable delivery fee, timing or special arrangement will be confirmed before dispatch or collection.
Returns and exchanges
Eligible items can be returned or exchanged within 3 days of purchase, provided they are unused, uninstalled and remain in their original condition. Proof of purchase may be required, and special-order items may not qualify.